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Frequently Asked Questions
  1. Required software

  2. What can I do on this site?

  3. Why should I register to take a posttest? 

  4. How can I register to take a posttest? 

  5. How can I take a posttest? 

  6. How can I get my CME certificate? 

  7. How do I print a certificate? 

  8. Which browser is recommended for optimal viewing of the ThyroidToday website? 

  9. Message Text “ Email already exists. Please verify.”

  10. What if I do not have an email address?

  11. Why am I not able to hear the Webcast audio or to view the Webcast video?

  12. After I click on the View Webcast link, I can only hear AUDIO, no VIDEO.

  13. Why am I not able to view the presentation slides?

  14. Why does it take so long to download the slides?

  15. How can I get a copy of the presentation?

  16. How do I view the Monographs?

 

Required Software:

What can I do on this site?

You can view Monographs, Slide Library, Current and Archived Newsletters, Symposia Reports, Calendar of Events, Expert Opinions and do Case Studies. After viewing the Webcasts and Slide Library, you can take a posttest, and earn CME credits.

Why should I register to take a posttest?

We need your information to generate a CME Certificate for the posttest you take. Hence you are required to register to take a posttest.

How can I register to take a posttest?   

Just click on "Take a Posttest" link in the CME Resources (Slide Library/Monographs) section of the website. You will see a page where you need to put in your information to register. Just fill in all the information and click "submit" and you will be registered to take a posttest.

How can I take a posttest? 

Click on the link labeled “Take a Posttest” in the Slide Library/Monograph section of the website. If you are not logged in, you will be prompted to do so. If you are logged in, you will be taken to the Posttest page, if not, you will be taken to the registration/login page where you need to login (if you already have created a login) or register to create a new login. The posttest form will appear after this verification. Complete the posttest form, and click on “Submit.” Your results will be generated automatically. If you pass the posttest, you will be asked to complete a quick evaluation form, and then your ready-to-print certificate will appear. If you fail the test, you will be redirected to the main CME Resources screen so that you may review the program again and retake the test.

How can I get my CME certificate? 

You can receive it by taking a program posttest (see “How can I take a posttest?”).

How do I print a certificate? 

Make sure that a printer is installed on your computer. Click on the printer icon, or select “Print” from the pull-down “File” menu and click the “OK” button in the pop-up window. Keep the printed certificate for your records.   

Which browser is recommended for optimal viewing of the ThyroidToday website? 

The ThyroidToday website is best viewed using Internet Explorer 4.0 or higher with 800x600 screen resolution. The site can also be viewed using America Online or Netscape. 

Message Text “Email already exists. Please verify.” 

Explanation: The above message is displayed when a matching e-mail address is found in the database. Two users cannot have the same e-mail address.  
Resolution: Please verify the email address entered. If you are already registered with ThyroidToday, please login using your e-mail and password. 

What if I do not have an email address?

If you do not have a valid email address, you will not be able to register through ThyroidToday website to take a posttest and to get your CME credit. 

Why am I not able to hear the Webcast audio or to view the Webcast video?

In order to hear a Webcast audio and view a Webcast video you need to have Microsoft Internet Explorer 4.0 or higher and Windows Media Player 6.4 or higher installed on your computer. Click here to download the latest version of Internet Explorer. To download media player, please click here.

After I click on the View Webcast link, I can only hear AUDIO, no VIDEO.

This problem occurs when you do not have the latest codecs on your computer. Please download and install Windows Media Audio and Video Codecs.

Why am I not able to view the presentation slides?

To view the presentation, you should have Microsoft PowerPoint installed on your computer. You can buy the software from any Software store or online.

Why does it take so long to download the slides?

The download time depends on the speed of your internet connection. Some slides may be larger in size, and hence may take longer to download. A 500 Kb file may take 4 minutes on a 28.8 Kbps, 2 minutes on 56 Kbps and <1 minute for a T1 connection.

How can I get a copy of the presentation?

To view/save the presentation, just click on the presentation link, and based on your computer settings, the file may open up in the browser or prompt you to save/open the file. Also, you can save a copy by right clicking the link to the presentation and selecting the "save target as" option from the menu.

How do I view the monographs?

To view the Monographs (that are in PDF Format), you need to have Adobe Acrobat Reader installed on your computer. To download Acrobat Reader, please click here.

 

 
 
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